Nov 29, 2022  
2017-18 Academic Catalog 
2017-18 Academic Catalog [ARCHIVED CATALOG]

Medical Assistant - MEDA.COC

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The STCC Medical Assistant program offers a one-plus-one option. All students who are accepted into the Medical Assisting department will enter the Certificate option for the first year. After successful completion of the certificate requirements students will be eligible to enter the workforce and/or transfer to the associate degree program for one additional year. The one-year Certificate of Completion prepares students to perform routine administrative and clinical skills in a variety of health care settings. Administrative responsibilities may include answering telephones, scheduling appointments, maintaining patient records, handling correspondence, billing and bookkeeping. Clinical duties can vary according to state law but typically include activities such as taking medical histories, performing vital signs, preparing and assisting with examinations and procedures, performing venipuncture, recording electrocardiograms and administering injections. Medical Assistants work in variety of settings including physician’s offices, clinics, laboratories and hospitals.

The Medical Assistant program prepares competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills) and affective (behavior) learning domains. Medical Assistants are multiskilled health professionals specifically educated to work in ambulatory settings performing administrative and clinical duties. The practice of medical assisting directly influences the public’s health and well-being, and requires a master of a complex body of knowledge and specialized skill requiring both formal education and practical experience that serve as standards for entry into the into the profession.

Students graduating from the Medical Assisting Certificate Program at Springfield Technical Community College are satisfied with the education they received, as there is an average 98.25% graduate satisfaction over the past five years.

A supervised, unpaid externship of at least 160 contact hours in an ambulatory setting must be completed. The 3 credit externship component of the program meets beyond the published end of the spring semester and continues to the end of June. Students must be aware that the externship period will require traveling and that they are responsible for their own transportation. Medical Assistant courses are planned in conjunction with the clinical agencies, and may deviate from the college hours. Students will be required to participate in all scheduled laboratory sessions. All students will be required to assume the role of “patient” as well as that of the “medical assistant.” 

Students who complete this program may articulate into the two-year Medical Assistant associate degree program. Graduates of this accredited program are eligible to become credentialed by successfully completing the certification exam administered by the Certifying Board of the American Association of Medical Assistants (AAMA.) Upon successful completion they will earn the credentials CMA (AAMA). Graduates may also be eligible to take the Registered Medical Assistant, RMA, credential exam administered by the American Medical Technologists (AMT) as well as a national certification exam for Phlebotomists.

Upon successful completion of the requirements for this program, a Certificate of Completion in Medical Assistant will be awarded.

Accreditation and Program Outcomes

Springfield Technical Community College’s Medical Assistant Certificate program is accredited by the Commission on Accreditation of Allied Health Education programs ( upon recommendation of the Medical Assisting Education Review Board (MAERB). 

Commission on Accreditation of Allied Health Programs
25400 US Highway 19 North, Suite 158
Clearwater, FL 33763

Program Goals

  1. Prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills) and affective (behavior) learning domains.
  2. Provide students with the most current, state of the art technology, equipment and supplies to best prepare them to meet the demands of the health care field.
  3. Prepare students to communicate effectively and work as part of a health care team in a professional, legal and ethical manner.
  4. Prepare graduates to find employment and to meet or exceed employer expectations of an entry level Medical Assistant.
  5. Provide the community and employers with an adequate number of qualified and credentialed graduates to meet the demands of the health care field.
  6. Prepare students to successfully pass the national credentialing exams, namely the CMA (AAMA),or RMA.
  7. Educate and encourage students/graduates to participate in their professional organization, seek and participate in continuing education opportunities and promote the career of Medical Assisting.  
  8. To foster an atmosphere of professionalism and competence as our students develop their professional values.

Applying to this Program

  • Applications are accepted on a rolling admission, applications will be accepted until the program is full. Review of applications for consideration will begin in April of the acceptance year.
  • Fall start only, day program only
  • This is a competitive admissions program, an average of 26 students will be accepted each fall. Student applications will be evaluated and scored based on the admission pre-requisites as noted below:

Admission Prerequisites:

  • Proof of High School transcript, GED or HISET
  • English
    • Completion of 4 years of high school English (grade of C or higher, within 5 years) ; OR
    • Placement examination score  at ENG-101  level: OR
    • Successful completion of DWT-099  or a higher level college  English (grade of C or higher, within 5 years)
  • Math
    • Completion of high school pre-Algebra (grade of C or higher, within 5 years); OR
    • Placement examination score at MAT-081  : OR
    • Successful completion of Pre-Algebra MAT-078  (grade of C or higher, within 5 years)
  • Medical Terminology
    • Completion of MED-100  (grade of C or higher, within 5 years); OR
    • Passing score on the STCC MED-100  challenge exam
  • Keyboarding
    • Completion of OIT-100  (grade of C or higher, within 5 years): OR
    • Placement exam score at OIT-110  ; OR
    • Successful completion of the STCC OIT-100  challenge exam
  • Admission Checklist (click here to download/print)
    • In order to strengthen your application, it is strongly recommended you submit this document along with all other requirements.


  • Mid-semester grades for required pre-requisite spring courses will be considered. Students requesting consideration for course work being performed at another accredited college must submit a mid-term grade report to the Admissions office along with their application.
  • Conditional acceptances will be given for applicants who have incomplete courses in the spring semester. The condition will state what final grade must be earned to gain full acceptance. Students not meeting stated conditions will not be granted admission to the program.
  • Courses with designated time frame must be current within 5 years from the start of the program (fall of application year)
  • The following are examples of how to strengthen your application for admission ;
    • Completion of College level Biology (BIO-101  , BIO-104  or BIO-231  ) ( grade of C or higher, within 5 years)
    • Completion or mid-term grade in Human Body in Health and Disease (MED-102  ) (grade C or better, within 5 years)
    • College GPA of 2.0 or better
    • Previous college degree (Associate degree or higher)

Applying for Re-Admission to this Program

Students who leave this health program before completing it may apply for re-admission.  Students reapplying to the program must resubmit an application, all supporting documents and essay with updated official transcripts. Students will be eligible to receive up to a maximum of one re-admission. Click here  for information about the re-admission policy and process. 

Additional Requirements for Accepted Students

Deposit: If offered admission, a non-refundable $50.00 deposit will be required to secure your acceptance to this Program.

Mandatory Health Records:  All required health records, immunizations, and physicals MUST be filed in the STCC Health Services office by July 1 of the admission year. The Health Office is located in the Building 20 Suite, room 320 (third floor center) (413-755-4230). The college/program reserves the right to rescind the admission status of any student not meeting, as well as not submitting, all post-admission requirements in a timely manner. 

Background Check: Students enrolled in Health Professions Programs that involve potentially unsupervised contact with children, the disabled, or the elderly, or which includes a clinical affiliation, internship, or field placement with a private or public health care provider, will be required to undergo state-wide and/or national criminal background checks, including but not limited to  Massachusetts Criminal Offender Record Information (CORI) and Sex Offender Record Information (SORI), Seven (7) year residential Search, and FBI Fingerprinting checks. Depending on the results of the background checks, a student may be deemed ineligible to participate in such academic or clinical activities, which may impact a student’s ability to complete program requirements. Furthermore, please be advised that eligibility to participate in College academic and/or clinical activities following a background check does not guarantee your eligibility to sit for a professional credentialing examination(s) or employment upon graduation.  It is your responsibility to contact the certification or licensure board for your particular health care profession to determine  the standards that must be met for credentialing, licensing and/or employment  in that field.

Drug Screening Policy for Clinical Placement: The School of Health & Patient Simulation is committed to high quality education and providing excellent clinical experiences to students in the health professions. Students are expected to perform at their highest functional level during all educational and clinical experiences in order to maximize the learning environment and ensure patient safety. Thus a student’s performance at all times must be free of any impairment caused by prescription or non-prescribed drugs or alcohol use. Students enrolling in Health Professions programs are required to undergo and pass a drug and/or alcohol screening analysis in order to be eligible for placement in a clinical facility. Students assigned to clinical education experiences at our contracted facilities may also be required to undergo and pass random drug screening analysis in order to remain at that clinical facility and in the program.  Students who fail a screening, or refuse to submit to a screening within the designated time frame will be ineligible for clinical placement, which will affect their status in the program. Students with a positive drug test may challenge the results of the test within five (5) days of notification of the drug test results. This challenge must be in writing and delivered to the college’s Director of Health Services. Students may re-apply for re-entry into a health program after one year.  Requests for re-admission will be considered on a case by case basis.

Students who are notified of a “negative-dilute” result will submit to a random drug test within 24 hours of the previous test in order to confirm the negative status of the screening. Additional random testing may also be required under the guidelines listed in your program’s handbook. A student who claims that he/she tested positive due to a prescription drug and was unable to clarify this matter with the medical review officer (MRO) from the drug testing lab shall be required to provide evidence from a health care provider of the type of prescription, dates of permissible use and dosage amounts within five (5) days of notification of the drug test results to the college’s Director of Health Services. Failure to complete this notification will result in the student being ineligible for clinical placement, which will affect their status in the program.

Students who test positive for marijuana are unable to continue in a clinical placement, which will affect their status in the health program. A student who has a prescription for Medical Marijuana and tests positive for marijuana will also be ineligible to participate in clinical placement due to the federal restriction on the use of marijuana. While the use of Medical Marijuana is permitted in Massachusetts, marijuana remains classified as a controlled substance under federal law and its use, possession, and/or cultivation at educational institutions remains prohibited.

Programmatic Technical Standards: Technical Standards reflect performance abilities  and essential skills that are necessary for a student to successfully complete the requirements of a specified program. Students with disabilities must be able to meet the technical standards of the program with reasonable accommodations as defined by the American with Disabilities Act (ADA.)  See the link below. Program Technical Standard forms found in your admission acceptance packet must be submitted to the Office of Health Services by July 1. Health Services office is located in building 20,  room 320 (413 755-4230)

Health Program Latex Policy  

Program Requirements and Advancement

  • Minimum Grade Requirements: To continue in the progression of courses offered in the Medical Assistant program, a student must obtain a grade of “C” (73%) or better in all courses. Students not meeting the minimum grade requirement of “C” (73%) will be withdrawn from the program.
  • Graduates of this accredited program are eligible to become credentialed by successfully completing the certification exam administered by the Certifying Board of the American Association of Medical Assistants  (AAMA.) They will earn the credentials; CMA-(AAMA). Graduates may also be eligible to take the Registered Medical Assistant exam administered by American Medical Technologist and earn the credentials RMA (AMT) as well as a natonal certification exam for Phlebotomists.
  • Students who successfully complete this program may continue into the two-year Medical Assistant associate degree program. They must submit an application for the Associate degree program.
  • Program Length and Hours: It should be noted that the clinical experience is scheduled from late May through the end of June and may fall outside school hours. It consists of five weeks with forty (40) hours per week.
  • Programmatic Technical Standards: Students with disabilities must be able to meet the technical standards of the program with reasonable accommodations as defined by the ADA.”   Click on the link below for full program specific policy information.
  • Additional Expenses: Students will be expected to pay for the application fee for the national certification exam,  the fee is approximately $125
  • Students must adhere to the strict attendance policy in lecture, lab and practicum in order to graduate.

(MEDA.COC) Curriculum

Total (MEDA.COC) Curriculum Program Credits: 29


  1. MED-106 /MED-105  must be taken concurrently.
  2. MED-107 /MED-108  must be taken concurrently.
  3. This is a 7-week course consisting of 3 hours of lecture and 36 hours of clinical each week.

Department Personnel

Name Title Office Phone Email
Karolyn Ryan Associate Professor/Department Chair 20/302A 413-755-4951
Robyn Ledwith Assistant Professor/Practicum Coordinator 20/302K 413-755-4871
Shana Perez Instructor 20/302P 413-755-4975
Karen Drumheller Instructor 20/302J 413-755-5434

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