Professional Office Administrative Assistant - POAA.AS

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This program is designed to prepare students for careers as administrative professionals. The curriculum reflects the rapid changes taking place in offices today. The administrative professional uses sophisticated technologies for telecommunications, word processing, spreadsheets, database management, desktop publishing, and presentations. Today’s administrative professional is seen as part of the management team and has administrative responsibility that may include planning, organizing, and directing certain activities and functions.

Upon the successful completion of requirements for this program, the degree of Associate in Science in Office Information Technologies will be awarded.

Professional Office Administrative Assistant Program Goals

Demonstrate keyboarding speed and accuracy with a minimum touch keyboarding rate of 40 words per minute on a three-minute timed writing with 95% accuracy.
Master the skills necessary to produce professional looking medical documents utilizing software application (word processing, spreadsheets, databases, and presentation software).
Meet the challenging role of the administrative professional by adapting to the technological changes in the global economy and the diverse workplace.
Develop excellent customer service skills.
Communicate clearly and effectively, both orally and in writing.
Conduct research from a variety of sources.
Demonstrate computer literacy.

(POAA.AS) Curriculum

Semester 1

CMPA-102 - Word Processing 3 credits
CMPA-108 - Basic Technology 3 credits
CMPA-116 - Keyboarding 3 credits
ENG-101 - English Composition 1 3 credits
OFFS-130 - Office Management Procedures and Theory 3 credits

Total: 15 credits

Semester 2

CMPA-109 - Excel 3 credits
CMPA-216 - Document Formatting 3 credits
ENG-102 - Composition 2: Intro to Literature 3 credits
OFFS-105 - Communications/Editing 3 credits

Select one:

PSY-101 - General Psychology 3 credits
SOC-101 - Introduction to Sociology 3 credits

Total: 15 credits

Semester 3

CMPA-111 - Access 3 credits
CMPA-121 - PowerPoint Applications 2 credits
OFFS-210 - Communications/Editing 2 3 credits
CMPA-320 - Desktop Publishing 3 credits
ENG-105 - Fundamentals of Oral Communication 3 credits
EL-INFT - Information Technologies Elective 3 credits

Total: 17 credits

Semester 4

CMPA-130 - Intro to Google Apps 1 credits
CMPA-140 - Career Preparation/Soft Skills 1 credits
CMPA-400 - Microsoft Office Certification Preparation 3 credits
OFFS-200 - Keyboard Skillbuilding 1 credits
EL-HUM - General Humanities Elective 3 credits
EL-SOC - General Social Science Elective 3 credits
EL-MATH - General Math Elective-100 Level or Higher 3 credits

Total: 15 credits

Total (POAA.AS) Curriculum Program Credits: 62

Department Personnel

Name	Title	Office	Phone	Email
Linda Belton	Professor/Chair	2/214A	413-755-4105	belton@stcc.edu
Tracy Corless	Associate Professor	2/225	413-755-4166	tecorless@stcc.edu
Eileen Cusick	Assistant Professor	02/228	413-755-5702	cusick@stcc.edu
Reneé Tetrault	Assistant Professor	2/224	413-755-4099	rgtetrault@stcc.edu