Dec 01, 2022  
2019-20 Academic Catalog 
2019-20 Academic Catalog [ARCHIVED CATALOG]

Office Administrative Assistant Professional - OAAP.AS

Return to {$returnto_text} Return to: School of Liberal and Professional Studies

Office administrative assistants are seen as part of the management team and ensure the efficient operations in an office or a healthcare facility. Responsibilities interacting with customers or patients, managing calendars, preparing reports, and training support staff. Students customize their program for an administrative office or medical career path. Courses in this program include keyboarding, office procedures, general business, Microsoft Office, health information technology, and “soft skills” for career readiness.

Upon the successful completion of requirements for this program, the degree of Associate in Science in Office Information Technologies will be awarded.

Program Goals

  1. Master the skills necessary to produce professional looking documents utilizing software application programs (word processing, spreadsheets, and presentation software).
  2. Demonstrate keyboarding speed and accuracy using industry accepted standards.
  3. Meet the challenging role of the administrative professional by adapting to the technological changes in today’s workplace.
  4. Apply critical thinking skills to solve business problems.
  5. Communicate clearly and effectively, both orally and in writing.
  6. Conduct research from a variety of sources.
  7. Demonstrate the ability to work effectively as part of a team and apply professional behavior and ethics.

(OAAP.AS) Curriculum

Total: 16 credits

Total: 15 credits

Total: 14-15 credits

Total: 17-19 credits

Total (OAAP.AS) Curriculum Program Credits: 63-64


  1. Take 3 courses from:
Office Administrative Assistant Career Path

Medical Administrative Assistant Career Path

ACC-101  - Accounting 1 HIT-110  - Health Office Basics

BUS-105  - Introduction to Personal Finance

HIT-111  - Health Office Advanced
CMP-123  - Access HIT-125  - Health Information Management
CMP-124  - PowerPoint Applications HIT-130  - Electronic Health Records
CMP-125  - Desktop Publishing HIT-155  - Health Claims and Insurance
MGT-101  - Principles of Management HIT-255  - Laws and Ethics in Healthcare
MKT-101  - Principles of Marketing MED-100  - Medical Terminology (Required)
OIT-280  - Office Information Tech Internship OIT-280  - Office Information Tech Internship
OIT-281  - Office Information Tech Co-Op OIT-281  - Office Information Tech Co-Op


Department Personnel

Name Title Office Phone Email
Eileen Cusick Assistant Professor 02/228 413-755-5702
Reneé Tetrault Department Chair/Assistant Professor 2/224 413-755-4099


Return to {$returnto_text} Return to: School of Liberal and Professional Studies