Oct 20, 2020  
2015-16 Academic Catalog 
2015-16 Academic Catalog [ARCHIVED CATALOG]

Medical Assistant - MAST.AS

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The Springfield Technical Community College Medical Assistant program prepares competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills) and affective (behavior) learning domains. Medical Assistants are multi-skilled health professionals specifically educated to work in ambulatory settings performing administrative and clinical duties.  Springfield Technical Community College’s Medical Assistant Certificate program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) upon recommendation of the Medical Assisting Education Review Board (MAERB).  Information can be obtained from Commission on Accreditation of Allied Health Education Programs, 1361 Park Street, Clearwater, FL 33756, (727) 210-2350, http://www.caahep.org/Content.aspx?ID=43 or the American Association of Medical Assistants ( AAMA) 20 North Wacker Dr., Suite 1575, Chicago, IL 60606 (312) 899-1500,  http://www.aama-ntl.org/

The STCC Medical Assistant program offers a one-plus-one program option. All students who are accepted into the Medical Assisting department will enter the Certificate option for the first year. This certificate offers on-campus classroom lectures, laboratory and simulation experiences. The curriculum is designed to teach students to assist in and perform administrative and clinical procedures in varied health care agencies.  Students will be required to participate in all scheduled laboratory sessions and assume the role of “patient” as well as that of Medical Assistant. In addition, Certificate students will be required to participate in 160 hours of a supervised and unpaid practicum.  The practicum for the Certificate option extends beyond the traditional academic calendar year and may deviate from the college hours. After successful completion of the Certificate requirements students will be eligible to enter the workforce, sit for the national certification exam offered by the American Association of Medical Assistants Endowment (CMA-AAMAE) and transfer to the Associate degree program for one additional year. The Associate level provides the student with additional general education and program specific coursework and154 hours of supervised, unpaid clinical and administrative experiences. The additional affiliation time affords the students the opportunity to further expand and develop their entry-level competencies and apply theoretical knowledge. Students will be introduced to the responsibilities and duties of an office manager. In addition, students will be given the opportunity to explore ambulatory health care specialties such as pediatrics, gastroenterology, obstetrics and gynecology. This will assist students to formulate career preferences and prepare for management positions in ambulatory health care settings. 

Professional Medical Assistants perform administrative duties such as word processing, recordkeeping, billing, electronic medical records and scheduling procedures. Clinical responsibilities include assisting the physician with patient care, performing electrocardiograms, assisting with physical examinations, performing phlebotomy, obtaining and processing specimens.  Graduates are qualified to accept positions in medical offices, clinics, health maintenance organizations, insurance companies, hospitals, ambulatory care centers, or any other area where their broad basic skills are needed.

Minimum Grade Requirements:  To continue in the progression of courses offered in the Medical Assistant program, a student must obtain a grade of “C” (73%) or better in all courses. CAAHEP accreditation requires 100% if the Medical Assistant students pass 100% of the competencies. Students not meeting the minimum grade requirement of “C” (73%) or not successfully completing 100% of the competencies will be withdrawn from the program. Students can apply for re-admission, their application will be reviewed by the designated committee. The policy is published on the School of Health and Patient Simulation website.

Programmatic Technical Standard (PDF)

Upon successful completion of requirements for this program, the degree of Associate in Science in Medical Assistant from STCC will be awarded.

Applying to this Program

All applications for consideration for acceptance into the program should be received by the Admissions Office no later than March 1 of the application year.

All applicants must be high-school graduates or hold a graduate equivalency degree. High school courses in biology and algebra are preferred. Medical Terminology (MED-100 ) is a required course; MED-100 - Medical Terminology 1  and OIT-100 - Basic Keyboarding Skills  are recommended prior to entry into the program. 

Students must achieve the following scores on the STCC placement tests: Math: MAT-081 , English: ENG-101 , Reading: DRG-092  and Keyboarding: OIT-110. 

All accepted students will be required to undergo a Criminal Offender Record Information (CORI) check. The outcome of the CORI could impact a student’s ability to continue in the program.

Applicants must be able to meet the following technical standards: possess motor skills, manual dexterity, normal vision/hearing or device corrected, eye/hand coordination, and skill in the art of oral and written communication.


Applying for Re-Admission to this Program

Students who leave this health program before completing it may apply for re-admission.  Click here  for information about the re-admission policy and process.

(MAST.AS) Associate Degree Curriculum

Total (MAST.AS) Curriculum Program Credits: 60


  1. MED-106 /MED 105   must be taken concurrently.
  2. MED-107 /MED-108  must be taken concurrently.
  3. This is a 7-week course consisting of 3 hours of lecture and 36 hours of clinical each week.

Department Personnel

Name Title Office Phone Email
Connie Pettengill Professor/Department Chair 20/302C 413-755-4843 pettengill@stcc.edu
Karolyn Ryan Assistant Professor/Clinical Supervisor 20/302A 413-755-4951 kryan@stcc.edu
Robyn Ledwith Assistant Professor, CMA 20/302K 413-755-4871 RALedwith@stcc.edu

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