Jul 17, 2024  
2024-25 Academic Catalog 
2024-25 Academic Catalog

Medical Assistant - MAST.AS

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The STCC Medical Assistant program offers a one-plus-one program option. All students who are accepted into the Medical Assisting department will enter the Certificate option for the first year. This certificate offers on-campus classroom lectures, laboratory and simulation experiences. The curriculum is designed to teach students to assist in and perform administrative and clinical procedures in varied health care agencies.  Students will be required to participate in all scheduled laboratory sessions and assume the role of “patient” as well as that of Medical Assistant. In addition, Certificate students will be required to participate in 160 hours of a supervised and unpaid practicum.  The practicum for the Certificate option extends beyond the traditional academic calendar year and may deviate from the college hours. After successful completion of the Certificate requirements students will be eligible to enter the workforce, sit for the national certification exam offered by the American Association of Medical Assistants and/or transfer to the Associate degree program for one additional year. The Associate level provides the student with additional general education and program specific coursework and154 hours of supervised, unpaid clinical and administrative experiences. The additional affiliation time affords the students the opportunity to further expand and develop their entry-level competencies and apply theoretical knowledge. Students will be introduced to the responsibilities and duties of an office manager. In addition, students will be given the opportunity to explore ambulatory health care specialties such as pediatrics, gastroenterology, obstetrics and gynecology. This will assist students to formulate career preferences and prepare for management positions in ambulatory health care settings. 

Professional Medical Assistants perform administrative duties such as word processing, recordkeeping, billing, electronic medical records and scheduling procedures. Clinical responsibilities include assisting the physician with patient care, performing electrocardiograms, assisting with physical examinations, performing phlebotomy, obtaining and processing specimens.  Graduates are qualified to accept positions in medical offices, clinics, health maintenance organizations, insurance companies, hospitals, ambulatory care centers, or any other area where their broad basic skills are needed.


Upon successful completion of requirements for this program, the degree of Associate in Science in Medical Assistant from STCC will be awarded.


Springfield Technical Community College’s Medical Assistant Certificate program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon recommendation of the Medical Assisting Education Review Board (MAERB). 

Commission on Accreditation of Allied Health Programs
9355-113th St. N, #7709
Seminole, FL 33775


Program Goals

  1. Prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills) and affective domain (behavior) learning domains
  2. Provide students with the most current, state of the art technology, equipment and supplies to best prepare them to meet the demands of the health care field.
  3. Prepare students to communicate effectively and work as part of a health care team in a professional, legal and ethical manner.
  4. Prepare graduates to find employment and to meet or exceed employer expectations of an entry level Medical Assistant.
  5. Provide the community and employers with an adequate number of qualified and credentialed graduates to meet the demands of the health care field.
  6. Prepare students to successfully pass the national credentialing exams, namely the CMA (AAMA),or RMA.
  7. Educate and encourage students/graduates to participate in their professional organization, seek and participate in continuing education opportunities and promote the career of Medical Assisting.  
  8. To foster an atmosphere of professionalism and competence as our students develop their professional values.

Applying to this Program

  • Students interested in Medical Assisting must apply to the Medical Assisting Certificate program first, applications are accepted on a rolling admission.
  • All applicants for the Associate degree program must successfully complete the STCC Medical Assistant Certificate program prior to applying to the Associate degree.
  • ONLY graduates of the STCC Medical Assistant Certificate of Completion may apply to this program.  The program chairperson will guide you in the application process.

Applying for Re-Admission to this Program

If a student leaves a health program for any reason, and intends to re-enter the following academic year into the semester in which they left, the student must follow the readmission process as outlined in the School of Health & Patient Simulation Readmission Policy. 

Click here  to see full policy and procedures.

The student seeking readmission to a health program must submit a Letter of Intent to Return, to the Dean of Health & Patient Simulation Office (Building 20/Room 320) and to the Program Director, by November 16 for consideration for return in the spring semester, and by February 1 for consideration for return in the fall semester. These dates may change from year to year.

If a student intends to return to a health program after one full academic year has passed, the student must apply as a new applicant through the college admissions website https://www.stcc.edu/apply/.  

All students must follow the readmission policy and guidelines of their specific department/program.

Additional Requirements for Accepted Students

Deposit: If offered admission, a non-refundable $50.00 deposit will be required to secure your acceptance to this Program.

Mandatory Health Records:  All required health records, immunizations, and physicals MUST be filed in the STCC Health and Wellness Center by July 1 for students being admitted in the Fall semester and no later than two (2) weeks prior to the start of the program for students being admitted in the Spring semester of the admission year. The Health and Wellness Center is located in Building 19 Room 177 (413-755-4230). For additional information and required forms please visit the Health and Wellness Center website at http://www.stcc.edu/healthservices. The college/program reserves the right to rescind the admission status of any student not meeting, as well as not submitting, all post-admission requirements in a timely manner. 

Background Check: College programs involving potentially unsupervised contact with children, the disabled, or the elderly, including fieldwork (a clinical affiliation, internship, externship, or field placement) with a private or public healthcare provider or daycare provider, will be required to undergo state-wide and/or national criminal background checks, including but not limited to: Massachusetts Criminal Offender Record Information (CORI) and Sex Offender Record Information (SORI), Seven (7) year residential Search, and FBI Fingerprinting checks. The purpose of the background check is to ensure a safe and protective environment for all clients, particularly members of vulnerable populations.

Students choosing not to consent to the required background checks will be ineligible to participate in fieldwork involving vulnerable populations. Ineligibility to participate in fieldwork may affect a student’s ability to successfully complete the program.

Based upon the results of the background checks, a student may be deemed ineligible to participate in academic or clinical activities, which may impact a student’s ability to successfully complete program requirements. Background checks are reviewed by the College’s CORI Board. The CORI Board determines eligibility to participate in academic and/or clinical activities.

Furthermore, please be advised that eligibility to participate in College academic and/or clinical activities following a background check does not guarantee eligibility to sit for a professional credentialing examination(s) or for employment upon program completion. It is the student’s responsibility to contact the certification or licensure board for a particular healthcare or other service profession to determine the standards that must be met for credentialing, licensing and/or employment in that field.



Programmatic Technical Standards: Technical Standards reflect performance abilities and essential skills that a student must demonstrate in order to successfully complete the requirements of a specified program.  These Standards must be satisfied by all students in all aspects of the program, with or without reasonable accommodations, as defined by the Americans with Disabilities Act (ADA), including in the classroom, laboratories, and externship. If you are an individual with a documented disability who seeks reasonable accommodations, please contact the Office of Disability Services at (413) 755-4785 or stop by Building 19, Room 141 as soon as practicable for information concerning the College’s accommodation process. Additional information can also be found on the Office of Disability Service’s website: https://www.stcc.edu/resources/academic-support/ods/. Please note that Program Technical Standard forms found in your admission acceptance packet must be submitted to the Health and Wellness Center by July 1. The Health and Wellness Center is located in Building 19, Room 177 and can be reached at (413) 755-4230.  

Drug Screening:The School of Health & Patient Simulation is committed to providing high quality education and excellent clinical experiences to students in the health professions. Students are expected to perform at their highest functional level during all educational and clinical experiences in order to maximize the learning environment and ensure patient safety. Thus a student’s performance at all times must be free of any impairment caused by prescription or non-prescribed drugs including alcohol, marijuana, and cannabis-derived products. Students enrolling in Health Professions programs are required to undergo and pass a drug screening analysis in order to be eligible for placement in a clinical facility. STCC student program fees cover the cost of this screening. Additional scheduled and random drug and/or alcohol screenings may be required depending upon clinical facility and/or program guidelines. 

Students who are notified of a negative-dilute result will submit to an observed urine drug test within 24 hours of the previous test (or soonest appointment made available to STCC Health Compliance by the testing agency) in order to confirm the negative or positive finding status of the drug screening. If a student continues to receive a negative-dilute or inconclusive drug screening result, the subsequent drug test will be of the hair collection method until a conclusive negative or positive result is confirmed.

Students with a positive drug screening may challenge the results by filing a written appeal to the College’s Director of Health Compliance within five (5) business days of notification of the test results. An appeal by a student who claims that the positive test was due to a prescription drug and was unable to clarify this matter with the medical review officer (MRO) from the drug testing lab shall include evidence from a health care provider of the type of prescription, dates of permissible use and dosage amounts. Students may be responsible to pay for additional drug screening conducted as part of an appeal. Students excluded from a program due to a positive screening, failure to submit appeal, denied appeal, or refusal to submit to a screening may re-apply for re-entry into a program after one year. Requests for re-admission will be considered on a case by case basis and in accordance with the program criteria.

Health Program Latex Policy  

Program Requirements and Advancement

  • Minimum Grade Requirements: To continue in the progression of courses offered in the Medical Assistant program, a student must obtain a grade of “C” (73%) or better in all courses. Students not meeting the minimum grade requirement of “C” (73%) will be withdrawn from the program.
  • Program Length and Hours: It should be noted that the clinical experience is scheduled during the first semester and may fall outside of traditonal school hours.
  • Programmatic Technical Standards: Students with disabilities must be able to meet the technical standards of the program with reasonable accommodations as defined by the ADA.”   Click on the link below for full program specific policy information.
  • Students must adhere to the strict attendance policy in lecture, lab and practicum in order to graduate.

(MAST.AS) Associate Degree Curriculum

Total: 15 credits

Total: 14 credits

Total: 15 credits

Total (MAST.AS) Curriculum Program Credits: 60


  1. MED-106 /MED-105   must be taken concurrently.
  2. MED-107 /MED-108  must be taken concurrently.
  3. This is a 7-week course consisting of 3 hours of lecture and 36 hours of clinical each week.
  4. This is a 7-week course.

Program Personnel

Name Title Office Phone Email
Shana Perez Assistant Professor/Department Chairperson 20/302A 413-755-4975 scperez@stcc.edu
Robyn Ledwith Associate Professor/Practicum Coordinator 20/302K 413-755-4871 raledwith@stcc.edu
Karen Drumheller Assistant Professor 20/302J 413-755-5434 kbdrumheller0001@stcc.edu
Luz Rios-Garcia Instructor 20/302P 413-744-4951 lpriosgarcia2101@stcc.edu

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