Jun 19, 2024  
2024-25 Academic Catalog 
2024-25 Academic Catalog

Clerical Office Assistant - CLER.CRT

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Office assistants provide administrative and clerical support to ensure the efficient operation of a department or office. Responsibilities include greeting customers, maintaining records, answering and directing telephone calls, and keying correspondence. Students in this program complete courses in office procedures, Microsoft Word and Excel, and “soft skills” for career readiness. All credits in this program can be transferred into the Office Administrative Assistant Professional (OAAP.AS) degree program.

Minimum English skills requirement: Students must place in ENG-101  on the English placement test prior to registering for their first semester classes.

Upon the successful completion of requirements of this program, a Certificate in Clerical Office Assistant will be awarded.

Program Goals

At the completion of the program graduates will:

1. Communicate effectively using oral and written techniques

2. Apply problem solving skills to office scenarios

3. Employ multimodal composition with digital tools and platforms


(CLER.CRT) Curriculum

Total: 15 credits

Total: 15 credits

Total (CLER.CRT) Curriculum Program Credits: 30


Students having certain professional IT certifications may be able to receive college credit for one or more courses in this program. For information, please see http://www.stcc.edu/academics/itcert.aspx and your academic advisor.

Program Personnel

Name Title Office Phone Email
Eileen Cusick Professor 02/228 413-755-5702 cusick@stcc.edu
Reneé Tetrault Professor 02/224 413-755-4099 rgtetrault@stcc.edu
Ann Gervais Professor/Department Chair 02/232 413-755-5705 apgervais@stcc.edu


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