May 23, 2024  
2023-24 Academic Catalog 
2023-24 Academic Catalog [ARCHIVED CATALOG]

Medical Assistant - MEDA.COC

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The STCC Medical Assistant program offers a one-plus-one option. All students who are accepted into the Medical Assisting department will enter the Certificate option for the first year. After successful completion of the certificate requirements students will be eligible to enter the workforce and/or transfer to the associate degree program for one additional year. The one-year Certificate of Completion prepares students to perform routine administrative and clinical skills in a variety of health care settings. Administrative responsibilities may include answering telephones, scheduling appointments, maintaining patient records, handling correspondence, billing and bookkeeping. Clinical duties can vary according to state law but typically include activities such as taking medical histories, performing vital signs, preparing and assisting with examinations and procedures, performing venipuncture, recording electrocardiograms and administering injections. Medical Assistants work in variety of settings including physician’s offices, clinics, laboratories and hospitals.

The Medical Assistant program prepares competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills) and affective (behavior) learning domains. Medical Assistants are multiskilled health professionals specifically educated to work in ambulatory settings performing administrative and clinical duties. The practice of medical assisting directly influences the public’s health and well-being, and requires a master of a complex body of knowledge and specialized skill requiring both formal education and practical experience that serve as standards for entry into the into the profession.

A supervised, unpaid externship of at least 160 contact hours in an ambulatory setting must be completed. The 3 credit externship component of the program meets beyond the published end of the spring semester and continues to the end of June. Students must be aware that the externship period will require traveling and that they are responsible for their own transportation. Medical Assistant courses are planned in conjunction with the clinical agencies, and may deviate from the college hours. Students will be required to participate in all scheduled laboratory sessions. All students will be required to assume the role of “patient” as well as that of the “medical assistant.” 

Students who complete this program may articulate into the two-year Medical Assistant associate degree program. Graduates of this accredited program are eligible to become credentialed by successfully completing the certification exam administered by the Certifying Board of the American Association of Medical Assistants (AAMA.) Upon successful completion they will earn the credentials CMA (AAMA). Graduates may also be eligible to take the Registered Medical Assistant, RMA, credential exam administered by the American Medical Technologists (AMT) as well as a national certification exam for Phlebotomists.

Upon successful completion of the requirements for this program, a Certificate of Completion in Medical Assistant will be awarded.

Accreditation and Program Outcomes

Springfield Technical Community College’s Medical Assistant Certificate program is accredited by the Commission on Accreditation of Allied Health Education programs ( upon recommendation of the Medical Assisting Education Review Board (MAERB). 

Commission on Accreditation of Allied Health Programs
9355-113th St. N, #7709
Seminole, FL 33775

The Medical Assisting Certificate of Completion program at Springfield Technical Community College had a retention rate of 86.67% for the 2020 admission cohort.  Student satisfaction of the program and Employer satisfaction of entry level Medical Assistants for 2020 was 100%.  Job placement for the 2020 cohort was 86.67%.



Program Goals

  1. Prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills) and affective (behavior) learning domains.
  2. Provide students with the most current, state of the art technology, equipment and supplies to best prepare them to meet the demands of the health care field.
  3. Prepare students to communicate effectively and work as part of a health care team in a professional, legal and ethical manner.
  4. Prepare graduates to find employment and to meet or exceed employer expectations of an entry level Medical Assistant.
  5. Provide the community and employers with an adequate number of qualified and credentialed graduates to meet the demands of the health care field.
  6. Prepare students to successfully pass the national credentialing exams, namely the CMA (AAMA),or RMA.
  7. Educate and encourage students/graduates to participate in their professional organization, seek and participate in continuing education opportunities and promote the career of Medical Assisting.  
  8. To foster an atmosphere of professionalism and competence as our students develop their professional values.

Applying to this Program

  • The application review process will begin after March 31 of the acceptance year and will continue until the program is full.
  • Fall start only, day program only
  • This is a competitive admissions program, an average of 26 students will be accepted each fall. Student applications will be evaluated and scored based on the admission pre-requisites as noted below.

Admission Prerequisites:

  • Proof of High School transcript, GED or HISET
  • English
    • Completion of 4 years of high school English (grade of C or higher) ; OR
    • Placement examination score at ENG-101  level: OR
    • Successful completion of ENG-095  or a higher level college  English (grade of C or higher)
  • Math
    • Completion of high school pre-Algebra (grade of C or higher, within 5 years); OR
    • Placement examination score at (Accuplacer) MAT-081 (ALEKS) MAT-062 : OR
    • Successful completion of Pre-Algebra MAT-078  or Foundation of Pre-Algebra & Pre-Statistics MAT 061  grade of C or higher, within 5 years)
  • Medical Terminology
    • Completion of MED-100  or a college level, 3 credit, Medical Terminology course (grade of C or higher, within 5 years); OR
    • Passing score on the STCC MED-100  challenge exam
  • Admission Checklist
    • In order to strengthen your application, it is strongly recommended you submit this document along with all other requirements. 
    • Select one of the following two options:
      • Paper Checklist  (click here to download/print, mail or email scanned document to Admissions Office) OR
      • Electronic (E-FORM) Checklist (to be completed and submitted online) 
        • STCC students (currently enrolled) click here for the electronic/online checklist
        • Potential students (not currently enrolled at STCC) click here for the electronic/online checklist


  • Mid-semester grades for spring required and prerequisite courses will be considered. Students requesting consideration for course work being performed at another accredited college must submit a mid-term grade report to the Admissions office along with their application. Email Please note, Spring 2 courses do not post mid-term grades.
  • Conditional acceptances will be given for applicants who have incomplete courses in the spring semester. The condition will state what final grade must be earned to gain full acceptance. Students not meeting stated conditions will not be granted admission to the program.
  • Courses with designated time frame must be current within 5 years from the start of the program (fall of application year)
  • The following are examples of how to strengthen your application for admission ;
    • Completion of College level Biology (BIO-101  , BIO-104  or BIO-231  ) ( grade of C or higher, within 5 years)
    • Completion or mid-term grade in Human Body in Health and Disease (MED-102  ) (grade C or better, within 5 years)
    • College GPA of 2.0 or better
    • Students currently enrolled AND/OR who have completed 12 credits of liberal arts/general education and science courses at STCC.
    • Previous college degree (Associate degree or higher)

Applying for Re-Admission to this Program

If a student leaves a health program for any reason, and intends to re-enter the following academic year into the semester in which they left, the student must follow the readmission process as outlined in the School of Health & Patient Simulation Readmission Policy. 

Click here  to see full policy and procedures.

The student seeking readmission to a health program must submit a Letter of Intent to Return, to the Dean of Health & Patient Simulation Office (Building 20/Room 320) and to the Program Director, by November 16 for consideration for return in the spring semester, and by February 1 for consideration for return in the fall semester. These dates may change from year to year.

If a student intends to return to a health program after one full academic year has passed, the student must apply as a new applicant through the college admissions website  

All students must follow the readmission policy and guidelines of their specific department/program.

Additional Requirements for Accepted Students

Deposit: If offered admission, a non-refundable $50.00 deposit will be required to secure your acceptance to this Program.

Mandatory Health Records:  All required health records, immunizations, and physicals MUST be filed in the STCC Health and Wellness Center by July 1 for students being admitted in the Fall semester and no later than two (2) weeks prior to the start of the program for students being admitted in the Spring semester of the admission year. The Health and Wellness Center is located in Building 19 Room 177 (413-755-4230). For additional information and required forms please visit the Health and Wellness Center website at The college/program reserves the right to rescind the admission status of any student not meeting, as well as not submitting, all post-admission requirements in a timely manner. 

Background Check: College programs involving potentially unsupervised contact with children, the disabled, or the elderly, including fieldwork (a clinical affiliation, internship, externship, or field placement) with a private or public healthcare provider or daycare provider, will be required to undergo state-wide and/or national criminal background checks, including but not limited to: Massachusetts Criminal Offender Record Information (CORI) and Sex Offender Record Information (SORI), Seven (7) year residential Search, and FBI Fingerprinting checks. The purpose of the background check is to ensure a safe and protective environment for all clients, particularly members of vulnerable populations.

Students choosing not to consent to the required background checks will be ineligible to participate in fieldwork involving vulnerable populations. Ineligibility to participate in fieldwork may affect a student’s ability to successfully complete the program.

Based upon the results of the background checks, a student may be deemed ineligible to participate in academic or clinical activities, which may impact a student’s ability to successfully complete program requirements. Background checks are reviewed by the College’s CORI Board. The CORI Board determines eligibility to participate in academic and/or clinical activities.

Furthermore, please be advised that eligibility to participate in College academic and/or clinical activities following a background check does not guarantee eligibility to sit for a professional credentialing examination(s) or for employment upon program completion. It is the student’s responsibility to contact the certification or licensure board for a particular healthcare or other service profession to determine the standards that must be met for credentialing, licensing and/or employment in that field.


Programmatic Technical Standards: Technical Standards reflect performance abilities and essential skills that a student must demonstrate in order to successfully complete the requirements of a specified program.  These Standards must be satisfied by all students in all aspects of the program, with or without reasonable accommodations, as defined by the Americans with Disabilities Act (ADA), including in the classroom, laboratories, and externship. If you are an individual with a documented disability who seeks reasonable accommodations, please contact the Office of Disability Services at (413) 755-4785 or stop by Building 19, Room 141 as soon as practicable for information concerning the College’s accommodation process. Additional information can also be found on the Office of Disability Service’s website: Please note that Program Technical Standard forms found in your admission acceptance packet must be submitted to the Health and Wellness Center by July 1. The Health and Wellness Center is located in Building 19, Room 177 and can be reached at (413) 755-4230.  

Drug Screening:The School of Health & Patient Simulation is committed to providing high quality education and excellent clinical experiences to students in the health professions. Students are expected to perform at their highest functional level during all educational and clinical experiences in order to maximize the learning environment and ensure patient safety. Thus a student’s performance at all times must be free of any impairment caused by prescription or non-prescribed drugs including alcohol, marijuana, and cannabis-derived products. Students enrolling in Health Professions programs are required to undergo and pass a drug screening analysis in order to be eligible for placement in a clinical facility. STCC student program fees cover the cost of this screening. Additional scheduled and random drug and/or alcohol screenings may be required depending upon clinical facility and/or program guidelines. 

Students who are notified of a negative-dilute result will submit to an observed urine drug test within 24 hours of the previous test (or soonest appointment made available to STCC Health Compliance by the testing agency) in order to confirm the negative or positive finding status of the drug screening. If a student continues to receive a negative-dilute or inconclusive drug screening result, the subsequent drug test will be of the hair collection method until a conclusive negative or positive result is confirmed.

Students with a positive drug screening may challenge the results by filing a written appeal to the College’s Director of Health Compliance within five (5) business days of notification of the test results. An appeal by a student who claims that the positive test was due to a prescription drug and was unable to clarify this matter with the medical review officer (MRO) from the drug testing lab shall include evidence from a health care provider of the type of prescription, dates of permissible use and dosage amounts. Students may be responsible to pay for additional drug screening conducted as part of an appeal. Students excluded from a program due to a positive screening, failure to submit appeal, denied appeal, or refusal to submit to a screening may re-apply for re-entry into a program after one year. Requests for re-admission will be considered on a case by case basis and in accordance with the program criteria.

Health Program Latex Policy  

Program Requirements and Advancement

  • Minimum Grade Requirements: To continue in the progression of courses offered in the Medical Assistant program, a student must obtain a grade of “C” (73%) or better in all courses. Students not meeting the minimum grade requirement of “C” (73%) will be withdrawn from the program.
  • Graduates of this accredited program are eligible to become credentialed by successfully completing the certification exam administered by the Certifying Board of the American Association of Medical Assistants  (AAMA.) They will earn the credentials; CMA (AAMA). Graduates may also be eligible to take the Registered Medical Assistant exam administered by American Medical Technologist and earn the credentials RMA (AMT) as well as a national certification exam for Phlebotomists.
  • Students who successfully complete this program may continue into the two-year Medical Assistant associate degree program. They must submit an application for the Associate degree program.
  • Program Length and Hours: It should be noted that the clinical experience is scheduled from late May through the end of June and may fall outside school hours. It consists of five weeks with forty (40) hours per week.
  • Programmatic Technical Standards: Students with disabilities must be able to meet the technical standards of the program with reasonable accommodations as defined by the ADA.”   Click on the link below for full program specific policy information.
  • Additional Expenses: Students will be expected to pay for the application fee for the national certification exam,  the fee is approximately $125, additional expenses include: uniforms, school name tag & patches, shoes, stethoscope, and watch.
  • Students must adhere to the strict attendance policy in lecture, lab and practicum in order to graduate.

(MEDA.COC) Curriculum

Total: 15 credits

Total: 14 credits

Total (MEDA.COC) Curriculum Program Credits: 29


  1. MED-106 /MED-105  must be taken concurrently.
  2. MED-107 /MED-108  must be taken concurrently.
  3. This is a 7-week course consisting of 3 hours of lecture and 36 hours of clinical each week.
  4. This is a 7-week course.

Program Personnel

Name Title Office Phone Email
Shana Perez Assistant Professor/Department Chairperson 20/302A 413-755-4975
Robyn Ledwith Associate Professor/Practicum Coordinator 20/302K 413-755-4871
Karen Drumheller Assistant Professor 20/302J 413-755-5434
Luz Rios-Garcia Instructor 20/302P 413-744-4951

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