Help Desk Associate - MCRC.COC

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Successful completion of the following required courses would prepare the student for employment as a computer systems manager of a small- to medium-sized office. This could involve doing routine maintenance, upgrades of hardware and software, minor hardware repairs, and software installations, as well as having a solid foundation in several computer applications.

All entering CIT majors taking one or more CIT courses will be required to have their own laptop that satisfies certain minimum specifications. Click here for a list of laptop specifications.

Upon the successful completion of requirements for this program, a Certificate of Completion in Help Desk Associate will be awarded.

(MCRC.COC) Curriculum

CMP-106 - Computer Basics: Concepts & Applications 3 credits
CIT-101 - CIT Foundations 3 credits
CIT-130 - UNIX 1 3 credits
CIT-120 - Windows 1 3 credits
CIT-160 - Networks Foundations 3 credits
CIT-225 - Computer Maintenance A+ 3 credits
CIT-225L - Lab: Computer Maintenance A+ 1 credits
EL-CIT - Business Computer Elective 3-4 credits
CIT-115 - Python Programming 3 credits
CIT-115L - Lab: Python Programming 1 credits

Total: 26 credits

Total (MCRC.COC) Curriculum Program Credits: 26

Notes:

Students having certain professional IT certifications may be able to receive college credit for one or more courses in this program. For information, please see http://www.stcc.edu/academics/itcert.asp and your academic advisor.

Program Personnel

Name	Title	Office	Phone	Email
Brian Candido	Associate Professor/Program Chair	02/223	413-755-4876	blcandido@stcc.edu
Jason Alves	Associate Professor	02/219	413-755-5418	jjalves@stcc.edu
Kobi Shemesh	Professor	02/212A	413-755-5604	kshemesh@stcc.edu
Wesley Crouch	Assistant Professor	02/229	413-755-4092	wrcrouch2001@stcc.edu