Jul 17, 2024  
2021-22 Academic Catalog 
    
2021-22 Academic Catalog [ARCHIVED CATALOG]

Office Administrative Assistant Professional - OAAP.AS


Office administrative assistants are seen as part of the management team and ensure the efficient operations in an office or a healthcare facility. Responsibilities interacting with customers or patients, managing calendars, preparing reports, and training support staff. Students customize their program for an administrative office or medical career path. Courses in this program include keyboarding, office procedures, general business, Microsoft Office, health information technology, and “soft skills” for career readiness.

Upon the successful completion of requirements for this program, the degree of Associate in Science in Office Information Technologies will be awarded.

Program Goals


  1. Master the skills necessary to produce professional looking documents utilizing software application programs (word processing, spreadsheets, and presentation software).
  2. Demonstrate keyboarding speed and accuracy using industry accepted standards.
  3. Meet the challenging role of the administrative professional by adapting to the technological changes in today’s workplace.
  4. Apply critical thinking skills to solve business problems.
  5. Communicate clearly and effectively, both orally and in writing.
  6. Conduct research from a variety of sources.
  7. Demonstrate the ability to work effectively as part of a team and apply professional behavior and ethics.

(OAAP.AS) Curriculum


Total: 16-17 credits


Select one:


Total: 15 credits


Total: 14-16 credits


Total: 15 credits


Total (OAAP.AS) Curriculum Program Credits: 60-63


Notes


  1. OAAP elective choose 1 from the appropriate career track (2 total): 
Office Administrative Assistant Career Path

Medical Administrative Assistant Career Path

ACC-101  - Accounting 1 HIT-110  - Health Office Basics

BUS-105  - Introduction to Personal Finance

HIT-125  - Health Information Management
BUS-148  - Entrepreneurship HIT-130  - Electronic Health Records
BUS-151  - Federal Income Tax Preparation HIT-155  - Health Claims and Insurance
CMP-124  - PowerPoint Applications HIT-255  - Laws and Ethics in Healthcare
LAW-214  - Business Law Essentials
MGT-101  - Principles of Management 
MGT-220  - Human Resource Management (Prereq: MGT-101)
MGT-230  - Business Ethics (Prereq: MGT-101)
MGT-240  - Leadership (Prereq: MGT-101)
MGT-260  - Organizational Behavior (Prereq: MGT-101)
MKT-101  - Principles of Marketing

2. Students are required to earn a minimum of 60 credits.

Program Personnel


Name Title Office Phone Email
Eileen Cusick Professor 02/228 413-755-5702 cusick@stcc.edu
Reneé Tetrault Professor 02/224 413-755-4099 rgtetrault@stcc.edu
Ann Gervais Professor/Department Chair 02/232 413-755-5705 apgervais@stcc.edu