Office Administrative Assistant Professional - OAAP.AS

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Office administrative assistants are seen as part of the management team and ensure the efficient operations in an office or a healthcare facility. Responsibilities interacting with customers or patients, managing calendars, preparing reports, and training support staff. Students customize their program for an administrative office or medical career path. Courses in this program include keyboarding, office procedures, general business, Microsoft Office, health information technology, and “soft skills” for career readiness.

Upon the successful completion of requirements for this program, the degree of Associate in Science in Office Information Technologies will be awarded.

Program Goals

Master the skills necessary to produce professional looking documents utilizing software application programs (word processing, spreadsheets, and presentation software).
Demonstrate keyboarding speed and accuracy using industry accepted standards.
Meet the challenging role of the administrative professional by adapting to the technological changes in today’s workplace.
Apply critical thinking skills to solve business problems.
Communicate clearly and effectively, both orally and in writing.
Conduct research from a variety of sources.
Demonstrate the ability to work effectively as part of a team and apply professional behavior and ethics.

(OAAP.AS) Curriculum

Semester 1

CMP-106 - Computer Basics: Concepts & Applications 3 credits
CMP-121 - Word Processing 3 credits
ENG-101 - English Composition 1 3 credits
OIT-101 - Keyboarding 3 credits
OIT-130 - Office Management Procedures and Theory 3 credits
FYE-101 - First Year Experience 1 credits

Total: 16 credits

Semester 2

ENG-102 - English Composition 2 3 credits
OIT-102 - Document Formatting 3 credits
OIT-110 - Communications/Editing 3 credits
OIT-145 - Career Readiness/Soft Skills 3 credits

Select one:

BUS-222 - Business Decision Tools 3 credits
CMP-122 - Excel 3 credits

Total: 15 credits

Semester 3

ENG-105 - Fundamentals of Oral Communication 3 credits
EL-INFT - Information Technologies Elective 3 credits (Note 1) Take 3 courses

Select one:

PSY-101 - General Psychology 3 credits
SOC-101 - Introduction to Sociology 3 credits

Total: 14-15 credits

Semester 4

EL-HUM - General Humanities Elective 3 credits
EL-SOC - General Behavioral/Social Science Elective 3 credits
EL-MATH - General Math Elective-100 Level or Higher 3-4 credits
EL-INFT - Information Technologies Elective 3 credits (Note 1) Take 3 courses

Total: 17-19 credits

Total (OAAP.AS) Curriculum Program Credits: 63-64

Notes

Take 3 courses from:

Office Administrative Assistant Career Path	Medical Administrative Assistant Career Path
ACC-101 - Accounting 1	CMP-123 - Access (Required)
BUS-105 - Introduction to Personal Finance	HIT-110 - Health Office Basics
CMP-123 - Access	HIT-125 - Health Information Management
CMP-124 - PowerPoint Applications	HIT-130 - Electronic Health Records
CMP-125 - Desktop Publishing	HIT-155 - Health Claims and Insurance
MGT-101 - Principles of Management (Required)	HIT-255 - Laws and Ethics in Healthcare
MGT-230 - Business Ethics	MED-100 - Medical Terminology (Required)
MGT-240 - Leadership
MGT-260 - Organizational Behavior
MKT-101 - Principles of Marketing
LAW-214 - Business Law Essentials

Program Personnel

Name	Title	Office	Phone	Email
Eileen Cusick	Assistant Professor	02/228	413-755-5702	cusick@stcc.edu
Reneé Tetrault	Department Chair/Assistant Professor	2/224	413-755-4099	rgtetrault@stcc.edu