Aug 23, 2019  
2019-20 Academic Catalog 
    
2019-20 Academic Catalog

Clerical Office Assistant - CLER.CRT


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Office assistants provide administrative and clerical support to ensure the efficient operation of a department or office. Responsibilities include greeting customers, maintaining records, answering and directing telephone calls, and keying correspondence. Students in this program complete courses in office procedures, Microsoft Word and Excel, and “soft skills” for career readiness. All credits in this program can be transferred into the Office Administrative Assistant Professional (OAAP.AS) degree program.

Minimum English skills requirement: Students must place in ENG-101  on the English placement test prior to registering for their first semester classes.

Upon the successful completion of requirements of this program, a Certificate in Clerical Office Assistant will be awarded.

Program Goals


  1. Perform basic office procedures and responsibilities
  2. Demonstrate keyboarding speed and accuracy using industry accepted standards
  3. Meet the challenging role of the clerical office assistant by adapting to the technological changes in today’s workplace.
  4. Demonstrate computer literacy.
  5. Exhibit proficiency in applying technology to business and personal situations.
  6. Communicate clearly and effectively, both orally and in writing.
  7. Demonstrate the ability to work effectively as part of a team and apply professional behavior and ethics.

(CLER.CRT) Curriculum


Total: 15 credits


Total: 15 credits


Total (CLER.CRT) Curriculum Program Credits: 30


Notes:


Students having certain professional IT certifications may be able to receive college credit for one or more courses in this program. For information, please see http://www.stcc.edu/academics/itcert.aspx and your academic advisor.

Department Personnel


Name Title Office Phone Email
Eileen Cusick Assistant Professor 02/228 413-755-5702 cusick@stcc.edu
Reneé Tetrault Department Chair/Assistant Professor 2/224 413-755-4099 rgtetrault@stcc.edu

 

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