Nov 29, 2022  
2017-18 Academic Catalog 
2017-18 Academic Catalog [ARCHIVED CATALOG]

Medical Office Administrative Assistant - MOAA.AS

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This program prepares students for employment for front office careers in a medical office (physician, clinic, or hospital). The curriculum reflects changes taking place in medical offices today. The medical administrative professional uses advanced technologies for office communications, word processing, medical office management, and electronic health records.

Upon successful completion of the program students are prepared to take the Certified Medical Administrative Assistant (CMAA) examination.

Upon the successful completion of requirements for this program, the degree of Associate in Science in Office Information Technologies will be awarded.

Program Goals

  1. Demonstrate keyboarding speed and accuracy with a minimum touch keyboarding rate of 40 words per minute on a three-minute timed writing with 95% accuracy.
  2. Master the skills necessary to produce professional looking medical documents utilizing software application (word processing, spreadsheets, databases, and presentation software).
  3. Meet the challenging role of the administrative medical professional by adapting to the technological changes in the global economy and the diverse workplace.
  4. Demonstrate a general overview of medical health insurance and reimbursement, medical terminology, anatomy and physiology, and human diseases.
  5. Communicate clearly and effectively, both orally and in writing.
  6. Conduct research from a variety of sources.
  7. Demonstrate computer literacy.

(MOAA.AS) Curriculum

Total (MOAA.AS) Curriculum Program Credits: 60

Department Personnel

Name Title Office Phone Email
Linda Belton Professor/Chair 2/214A 413-755-4105
Eileen Cusick Assistant Professor 02/228 413-755-5702
Reneé Tetrault Assistant Professor 2/224 413-755-4099


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