Mar 18, 2018  
2017-18 Academic Catalog 
2017-18 Academic Catalog [ARCHIVED CATALOG]

Professional Office Administrative Assistant - POAA.AS

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This program is designed to prepare students for careers as administrative professionals. The curriculum reflects the rapid changes taking place in offices today. The administrative professional uses sophisticated technologies for telecommunications, word processing, spreadsheets, database management, desktop publishing, and presentations. Today’s administrative professional is seen as part of the management team and has administrative responsibility that may include planning, organizing, and directing certain activities and functions.

Upon the successful completion of requirements for this program, the degree of Associate in Science in Office Information Technologies will be awarded.

Program Goals

  1. Demonstrate keyboarding speed and accuracy with a minimum touch keyboarding rate of 40 words per minute on a three-minute timed writing with 95% accuracy.
  2. Master the skills necessary to produce professional looking medical documents utilizing software application (word processing, spreadsheets, databases, and presentation software).
  3. Meet the challenging role of the administrative professional by adapting to the technological changes in the global economy and the diverse workplace.
  4. Develop excellent customer service skills.
  5. Communicate clearly and effectively, both orally and in writing.
  6. Conduct research from a variety of sources.
  7. Demonstrate computer literacy.

(POAA.AS) Curriculum

Total (POAA.AS) Curriculum Program Credits: 62-63

Department Personnel

Name Title Office Phone Email
Linda Belton Professor/Chair 2/214A 413-755-4105
Eileen Cusick Assistant Professor 02/228 413-755-5702
Reneé Tetrault Assistant Professor 2/224 413-755-4099


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