Student ID:__________________________ Student Name:_______________________ Adviser Name:_______________________ Catalog: 2024-25 Academic Catalog Program: Clerical Office Assistant - CLER.CRT Minimum Credits Required:__________________

Clerical Office Assistant - CLER.CRT

Office assistants provide administrative and clerical support to ensure the efficient operation of a department or office. Responsibilities include greeting customers, maintaining records, answering and directing telephone calls, and keying correspondence. Students in this program complete courses in office procedures, Microsoft Word and Excel, and “soft skills” for career readiness. All credits in this program can be transferred into the Office Administrative Assistant Professional (OAAP.AS) degree program.

Minimum English skills requirement: Students must place in ENG-101 on the English placement test prior to registering for their first semester classes.

Upon the successful completion of requirements of this program, a Certificate in Clerical Office Assistant will be awarded.

Program Goals

At the completion of the program graduates will:

1. Communicate effectively using oral and written techniques

2. Apply problem solving skills to office scenarios

3. Employ multimodal composition with digital tools and platforms

 

(CLER.CRT) Curriculum

Semester 1

Course NamecreditsTerm TakenGradeGen Ed
CMP-121 - Word Processing 3 credits
OIT-101 - Keyboarding 3 credits
CMP-106 - Computer Basics: Concepts & Applications 3 credits
ENG-101 - English Composition 1 3 credits
OIT-130 - Office Management Procedures and Theory 3 credits

Total: 15 credits

Semester 2

Course NamecreditsTerm TakenGradeGen Ed
OIT-102 - Document Formatting 3 credits
ENG-102 - English Composition 2 3 credits
OIT-110 - Communications/Editing 3 credits
OIT-145 - Career Readiness/Soft Skills 3 credits

Select one:

Course NamecreditsTerm TakenGradeGen Ed
BUS-222 - Business Decision Tools 3 credits
CMP-122 - Excel 3 credits

Total: 15 credits

Total (CLER.CRT) Curriculum Program Credits: 30

Notes:

Students having certain professional IT certifications may be able to receive college credit for one or more courses in this program. For information, please see http://www.stcc.edu/academics/itcert.aspx and your academic advisor.

Program Personnel

Name Title Office Phone Email
Eileen Cusick Professor 02/228 413-755-5702 cusick@stcc.edu
Reneé Tetrault Professor 02/224 413-755-4099 rgtetrault@stcc.edu
Ann Gervais Professor/Department Chair 02/232 413-755-5705 apgervais@stcc.edu

 

Notes: