Student ID:__________________________ Student Name:_______________________ Adviser Name:_______________________ Catalog: 2024-25 Academic Catalog Program: Help Desk Associate - MCRC.COC Minimum Credits Required:__________________

Help Desk Associate - MCRC.COC

Successful completion of the following required courses would prepare the student for employment as a computer systems manager of a small- to medium-sized office. This could involve doing routine maintenance, upgrades of hardware and software, minor hardware repairs, and software installations, as well as having a solid foundation in several computer applications.

All entering CIT majors taking one or more CIT courses will be required to have their own laptop that satisfies certain minimum specifications. Click here for a list of laptop specifications.

Upon the successful completion of requirements for this program, a Certificate of Completion in Help Desk Associate will be awarded.

(MCRC.COC) Curriculum

Course NamecreditsTerm TakenGradeGen Ed
CMP-106 - Computer Basics: Concepts & Applications 3 credits
CIT-101 - CIT Foundations 3 credits
CIT-130 - UNIX 1 3 credits
CIT-120 - Windows 1 3 credits
CIT-160 - Networks Foundations 3 credits
CIT-225 - Computer Maintenance A+ 3 credits
CIT-225L - Lab: Computer Maintenance A+ 1 credits
EL-CIT - Business Computer Elective 3-4 credits
CIT-115 - Python Programming 3 credits
CIT-115L - Lab: Python Programming 1 credits

Total: 26-27 credits

Total (MCRC.COC) Curriculum Program Credits: 26-27

Notes:

Students having certain professional IT certifications may be able to receive college credit for one or more courses in this program. For information, please see http://www.stcc.edu/academics/itcert.asp and your academic advisor.

Program Personnel

 

Name Title Office Phone Email
Brian Candido Associate Professor/Program Chair 02/212 413-755-4876 blcandido@stcc.edu
Jason Alves Associate Professor 02/219 413-755-5418 jjalves@stcc.edu
Kobi Shemesh Professor 02/212A 413-755-5604 kshemesh@stcc.edu
Wesley Crouch Assistant Professor 02/225 413-755-4092 wrcrouch2001@stcc.edu
Notes: